PC and Server Support
We offer a comprehensive support service including, callouts to your home and office, telephone support, and remote support. Although not required our support packages mean you can take advantage of discounts and even free telephone support, or if you prefer you can simply just 'pay-as-you-go'.
Many problems can be solved using remote support. This means less interruption to your day to day business as there is less time waiting for an engineer to call to fix the problem - it can be fixed with a single phone call.
- Find out more about the Gold, Silver and Bronze support packages by going to the prices page.
- Call on 01765 607132 or email to learn about the remote support contracts that are available for workstations and servers. With setup starting from as little as £15 for home users, there are solutions for everyone.
PC and Server maintenance
- We can replace failed hardware such as hard drives, CD-ROM drives, modems, graphics cards etc. Also we can re-load and re-install corrupt operating systems and applications fix their problems and customize them to your needs.
- We can fix general and specific hardware faults and configurations.
- Sometimes an old PC is not worth upgrading so we can advise as to the best specification of PC to suit your needs.
- Virus solutions.
- Backup and disaster recovery strategies.
We can design and configure a network to suit your needs, whether it be for your office or home. We also undertake maintenance and upgrades and can project manage installation of all types of computer hardware.
- Wireless networks.
- Firewall and network security.
- Server installation, upgrades and maintenance.
- Expansion of existing systems and services.
- Cabling, re cabling and extensions.
- Networked printers and communications.
- Integration of email, web and file servers.
- Website design and hosting.
For the home
- Purchase advice.
- Safe internet surfing.
- Virus removal.
- PC health checks.
We can train you and/or your staff to use a network efficiently, sharing necessary files or folders while keeping private files and folders secure. We can also train and offer support for email and internet usage, Office applications, and other devices such as digital cameras etc.