Our rates
- In all cases we give you a free estimate for the work before any work is carried out.
- Our work is fully guaranteed. All components are supplied new and covered by a full twelve months parts and labour warranty.
- Our minimum charging period is one hour. If the repair is completed in less time than this, the engineer will offer to stay for the remaining time to carry out a general PC health check or a virus scan. Following the initial hour, any additional time is charged in blocks of 30 minutes.
- Our engineers are highly experienced and fully qualified. They are carefully selected and have all spent many years working in the computer industry.
Standard labour
- Off site (workshop) - £45/hr.
- Inside HG1-4 - £45 callout which includes 1 hour and then £55/hr thereafter.
- Outside HG4 - £65 callout which includes 1 hour and then £55/hr thereafter.
Support packages
Support packages are ideal for smaller networks and a cost very effective way of ensuring reliable support. You can make a saving of up to 32% compared with a pay as you go.
- Bronze - 10 credits, £200.
- Silver - 25 credits, £500.
- Gold - 50 credits, £850.
Blocks of credits can be topped up at any time and last for 12 months. See the table below to explain how credits can be used.
Service Used |
Call out to workstation inc 1 hr |
Additional 1/2 hour for workstation |
Call out to server inc 1 hr |
Additional 1/2 hour for server |
Remote workstation support per 1/2 hr |
Remote server support per 1/2 hr |
tel support per 1/2 hr |
| Credits Deducted | 2 | 1 | 3 | 2 | 1 | 2 | 1 |
| PAYG Price | £45.00 | £25.00 | £60.00 | £50.00 | £25.00 | £50.00 | n/a |
| Bronze equivelant | £45.00 | £20.00 | £60.00 | £40.00 | £20.00 | £40.00 | £20.00 |
| Silver equivelant | £36.00 | £18.00 | £54.00 | £36.00 | £18.00 | £36.00 | free |
| Gold equivelant | £34.00 | £17.00 | £51.00 | £34.00 | £17.00 | £34.00 | free |
